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last updated: 28 Nov 2007

We love it when our customers take an interest in our products – that’s why we’ve compiled this list of commonly asked questions and their answers. If there’s something you’d like to know that we haven’t covered here, please see our Contact page to find out how to get in touch.


Where are your products made?

Our products are designed and developed here in the UK, then made at facilities primarily in the Far East. We always make sure that the partners who manufacture our products meet official legal requirements governing minimum wages, minimum working ages and the general working and living conditions of their staff.

 

Who are the main retailers that sell your products?

You shouldn’t have any difficulties finding our products – they’re sold by a wide range of retailers including some of the biggest names on the high street. And if there is a product you can’t find, or you’re just too busy to reach the shops, you’ll soon be able to buy our ranges online from our secure and easy-to-use e-commerce site.

 

How do you test your products? And how do I know I’ll get the product I want and the quality I need?

We’re against animal testing here at Badgequo, so we don’t carry out any animal testing of our own and nor do we commission companies to undertake it on our behalf. What’s more, as well as being a member of the Cosmetic Toiletry and Perfumery Association, every one of our cosmetic and beauty care products complies with Cosmetic Products (Safety) Regulations 2004, and stringent EU standards covering ethics, labelling and quality control. We take customer satisfaction very seriously here at Badgequo, so if you have a comment or complaint about any one of our products, we’d like to hear from you.

 

Do you regularly update your ranges or are they year-round?

We’re a company with our finger on the pulse of fashion, which is why we’re continually reviewing and adding to our year-round product ranges. We also produce special seasonal ranges that include great gift ideas as well as everything you need to make parties and celebrations go off with a bang!

 

Do you have a showroom and is it accessible to the public?

We do have a showroom at our Yorkshire headquarters, but unfortunately it’s not open to the public. If you can’t see the products you’re interested in on your local high street, please call and ask for a brochure or check our all-new online store.